Using an Inbound Tour Operator

How Does the ITOC Tour Operator Work the Marketplace?
Inbound tour operators provide a vital link between the suppliers of New Zealand tourism product and the overseas travel companies which buy it. As specialists in inbound tourism, ITOC Full members promote and sell New Zealand travel packages to offshore buyers such as wholesalers, travel agents, meeting planners and event managers.

They also play an important role as tourism 'brokers' for overseas travel companies, providing a wide range of services including advice on product, price and availability, co-ordination of travel arrangements and payments, and supervision of product delivery.

The ITOC Inbound Tour Operator's skill is to understand the interests, needs and cultures of overseas markets, and keep abreast of New Zealand product development. Through their work in generating bookings for suppliers and handling land arrangements for overseas travel companies, ITOC members make a substantial contribution to New Zealand's rapidly growing inbound tourism industry.

ITOC Member Tour Operators Look After Everyone
Many people assume ITOC tour operators only look after group package tours.

This is no longer so, and ITOC tour operators now cater for the growing number of free and independent travellers (FIT's) who often purchase simple airfare/accommodation packages.

The ITOC Allied Member Supplier
ITOC is a family of Full tour operator members and Allied member product suppliers. ITOC Full members endeavour to support and market Allied member products, because they meet quality standards and offer the overseas visitor a New Zealand experience to remember.

ITOC members, Full and Allied, work together to expand the market to the benefit of New Zealand tourism and our overseas visitors. We put the customer at the centre of our business.